The CX operating system
Your support queue, triaged before your team opens it
ALTORIX answers the repetitive questions across email and chat, then routes everything else to the right person with the full thread attached. Your team opens the inbox and finds only what actually needs them.
You're on the list.
We'll email you the moment ALTORIX opens. Nothing before then.
01 — RESOLVE
The same questions, over and over
Order status, returns, sizing, subscription changes. Answered on the spot, in your brand's voice, across every channel you run.
02 — ROUTE
The ones that need a person
Refunds, complaints, anything with judgment in it goes straight to the right human, with the whole thread attached, so nobody starts cold.
03 — CONTROL
And a straight answer on what happened
Every conversation and decision in one record. You see what resolved, what didn't, and why.